Frequently Asked Questions

We provide digital advertising services including social media promotion, content creation, brand marketing, lead generation, and website design. Our goal is to help businesses grow their online visibility and attract more customers. 

Simply visit our website ( www.starlifeadvert.com ) and browse our investments plans. Once you pay for an investment, follow the instructions provided or contact us at: support@starlifeadvert.com for help getting started. 

Reviews typically take 10–20 minutes. After approval, you will receive a confirmation email. If you don’t see the email, please check your spam folder. 

Refunds depend on the service purchased. If a service has already been delivered, refunds may not apply. For more details, contact our support team. 

You can reach us through our website’s contact page or send an email using the support address provided on your account page. 

Yes, we work with clients globally. Our advertising services are available for businesses in any location. 

We keep all customer information secure and confidential. Your details are used only for verification and service purposes. 

Yes, you can upgrade at any time. Contact support for assistance with switching or upgrading your plan.

You will receive an email notification once your campaign begins, along with a progress update depending on the service you selected. 

You can pay using international debit/credit cards, PayPal, or supported digital wallets. We also accept major Canadian bank cards as long as they allow online international transactions. 

You can pay using Visa, Mastercard, American Express, Discover, or PayPal. All major US cards are accepted. 

We support Mastercard, Visa, PayPal, and various mobile wallets depending on the country. You can also use virtual cards that support online transactions. 

Yes. Your local currency will automatically convert during payment. 

You can pay using:

• M-Pesa (via online checkout if supported)

• Visa/Mastercard

• PayPal

• Virtual cards like Chipper Cash, Equity virtual card, or NCBA Loop

You can pay using:

• USD cards

• Virtual cards (e.g., Barter by Flutterwave, Chipper Cash, Payday)

• PayPal (if available)

• Visa/Mastercard that support international payments.

We accept:

• Visa/Mastercard

• PayPal

• Capitec, FNB, Nedbank, and Standard Bank cards (if they support online payments)

• Virtual cards from apps like TymeBank and Nedbank

Due to banking restrictions, Ethiopian users often use:

• Virtual USD cards

• PayPal (if available)

• International Visa/Mastercard issued outside Ethiopia

You can use:

• Airtel Money or MTN Mobile Money (if supported)

• Visa/Mastercard

• PayPal

• Virtual USD cards

We accept:

• Visa/Mastercard

• PayPal

• International debit/credit cards

• Virtual cards like Nubank, Mercado Pago, and Wise

Use a virtual USD card from a trusted provider or contact support for alternative options. 

Some banks restrict international transactions. Try a virtual USD card or enable international payments in your banking app. 

If your withdrawal is taking longer than expected, first check if the payment details you submitted are correct. If everything is correct, contact our support team with your transaction ID and registered email, and we will assist you immediately. 

Withdrawals are typically processed within 10 – 20 minutes, depending on your payment method and region. Some payments may take slightly longer due to network or bank delays. 

To request a withdrawal, simply fill out our withdrawal form with your registered email, payment method, and the amount you want to withdraw. Once submitted, our team will review and process it.